Client Background
A Central Texas distribution facility contacted CMH facing an urgent operational challenge. Their building had no dock levelers, and trailers could not safely unload at the dock. With critical shipments scheduled to arrive within days, the lack of proper dock equipment created an immediate slowdown—and the potential for costly delays.
The Challenge
Without dock levelers, the facility’s team had no safe or efficient way to receive incoming deliveries. Every hour without a solution meant:
- Delivery delays
- Increased labor time
- Safety risks for staff
- Potential disruption to customer commitments
The facility needed a fast, reliable solution that could be installed immediately.
The CMH Solution
CMH responded quickly, recommending Edge-O-Dock levelers as the ideal choice for their setup. Because these levelers mount directly to the dock face and do not require extensive pit work, they can be installed quickly while still providing a safe, durable transition between trailer and dock.
Our team:
- Evaluated the dock conditions same-day
- Confirmed the right Edge-O-Dock models for the facility’s trailer fleet
- Delivered the equipment on a rapid timeline
- Installed all units efficiently, ensuring compliance and safety
- Walked the team through proper use and ongoing maintenance
The Results
Within a short window, the facility went from inoperable docks to fully functional loading bays—with zero delays to their delivery schedule.
Key outcomes included:
- Immediate ability to receive shipments
- Safer loading and unloading for warehouse staff
- Increased operational efficiency
- No downtime or interruptions to their supply chain
- A long-term dock solution installed quickly and correctly
Why CMH?
This project highlights CMH’s commitment to responsiveness, practical solutions, and high-quality installation. Whether a facility needs a fast turnaround or long-term dock upgrades, CMH delivers reliable service backed by real expertise.
Get Help for Your Dock—Fast
If your facility needs new loading dock equipment, rapid replacement, or reliable installation, CMH is ready to help. Contact us to schedule an assessment or request a quote.
